Once you have booked your rental there will be a 10% cancellation fee on the total for ANY Cancellations to cover credit card processing fees.
If you cancel less than 48 hours from your rental pickup time then a 50% Cancellation fee applies to the day of pickup.
If you cancel less than 24 hours from your rental pickup time then we cannot process ANY Refund for the day of pickup.
For a term rental reservation we will refund the remaining balance after a one day rental fee and a 10% charge is applied.
All Refunds will be processed within 3 days of cancellation. Depending on your Credit card company it may take longer than this for the credit to show back on your account. You will need to check with your bank for their processing times.
ALL Cancellations MUST be made in writing so that we have verification of your cancellation time. You can either email us at firstname.lastname@example.org Or text 340-514-1483.
If cancelling on short notice please text first and then call 340-514-1483 and request a response to confirm your cancellation was received.